ANALYSIS OF HUMAN RESOURCE MANAGEMENT AT BANTAN SUB-HEALTH CENTER

Abstract

Human resource (HR) management in the Bantan Sub-Health Center (Puskesmas Pembantu Bantan) is crucial for ensuring the success of health services. This study employed a qualitative method with a case study approach, conducted on July 25, 2025. Data were collected through in-depth interviews with two informants, consisting of health workers at the Pustu. The results showed that HR planning was carried out using the Workload Analysis (ABK) application, which calculates workforce requirements based on the number of patient visits and actual workload. However, there is a gap between the need for health workers and the availability of existing workers, resulting in a high workload, especially for nurses and midwives. HR placement pays attention to the suitability of competencies to service needs, and is supported by a regular training and development system. However, the Sub-Health Center faces various structural and operational challenges, particularly related to the shortage of health workers. Human resource management efforts are carried out systematically through coordination with the parent Puskesmas and the Health Office to ensure optimal workforce needs are met.